1. To find out, why your visitors leaving your site.
2. To see what problems your visitors have when on your website.
3. To see, how your visitors interact with your site.

1. Analyzing of the results.
2. Free consultancy with recommendations based on usability testing.

Yes. During the test we record both the audio of the user tester speaking and the video of the screen. You can watch a sample video on our usability testing page.

Usually about 15 minutes. The length depends on how many tasks the user tester is asked to do.

Usually within 3 to 10 working days depending on the amount of test users and requirements.

You will receive a link from us to a page, where you will be able to watch the videos and read the user testers written reviews.

Test users are users selected by your criteria (gender, age etc) from different backgrounds.

Our package starts from 10 test users and this is recommended for any small to medium business. Based on your budget and size of your business the more test users you engage with your site the more data you/we will be working with.

Yes. Your test can involve downloading software or uploading files, contact your support by an e-mail, find a product on your site and then purchase it etc.

Yes. You can test any website. In fact, you can run a test where the user looks at two different websites (such as your website and a competitors) and (for example) tells you which they prefer and why.

Yes. If your site requires a username and password, just provide it for our test users.

You have two options:

1. Tell them to go through the process of buying your product with a credit card, but tell them not to click the final "SUBMIT ORDER" button.
2. Provide the user testers with a dummy credit card number that they can use.