Tel: (020) 7617-7848
or How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Recording
In this webinar from SeeWhy “How You Can Recover Abandoned Shopping Carts and Web Forms”, you will learn how you can recover abandoned shopping carts and web forms using SeeWhy’s Conversion Manager and Social Conversion products.
According to SeeWhy, only 2% of ecommerce websites do checkout abandoner follow ups.
Key Takeaways:
1. Respond immediately and if possible, automate the process.
2. Send a sequence of 3 emails triggered automatically: immediate, 23 hours later and 6 days 23 hours later.
3. Which email providers SeeWhy works with
4. What if my email provider doesn’t have real time capability (which is most of the low budget $10 a month email providers)? SeeWhy can offer you their own solution called “Email Conversion”.
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About the author
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Questions or comments?
For queries regarding conversion optimization of your site, or for more information on this article please contact Jan Petrovic, founder of proimpact7.com and master certified in conversion optimization and web analytics.
jan@proimpact7.com
Very interesting post Jan ! I made my own recommendations on my e-commerce blog : http://0z.fr/Ojm-l (in French, sorry
Just a short comment : you can’t systematize the use of an incentive to recapture the abandoners, for not creating some bad habit to your visitors (who would always wait for this incentive and which could increase the abandon rate !). Cheers 
Hi Antony,
I fully agree with you that you must be careful with offering incentives to all abandoners, as otherwise smart shoppers would work out, that anytime they abandon they would get a discount. The solution to use is to offer an incentive only to every 10th, 15th etc. abandoner, or in some randome order.
Jan