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How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Recording

Thursday May 6, 2010 by Comments (3)



In this webinar from SeeWhy “How You Can Recover Abandoned Shopping Carts and Web Forms”, you will learn how you can recover abandoned shopping carts and web forms using SeeWhy’s Conversion Manager and Social Conversion products.

According to SeeWhy, only 2% of ecommerce websites do checkout  abandoner follow ups.

Key Takeaways:

1. Respond immediately and if possible, automate the process.

2. Send a sequence of 3 emails triggered automatically: immediate, 23 hours later and 6 days 23 hours later.

3. Which email providers SeeWhy works with

4. What if my email provider doesn’t have real time capability (which is most of the low budget $10 a month email providers)?  SeeWhy can offer you their own solution called “Email Conversion”.

Will open in new window

About the author

Jan Petrovic Jan Petrovic is the founder of proimpact7.com. He is also a master certified conversion optimization & web analytics professional. Jan studied conversion optimization with MarketingExperiments and Bryan Eisenberg, the most recognized of conversion optimization experts. He gained his master certification in analytics with another widely recognized expert in the analytics industry - Avinash Kaushik. After Jan finished his studies, he launched a website called dashboardinspector.com, which provides dedicated web marketing analyst service for SMEs, allowing SMEs to save up to 60% on in-house cost.

Related posts:

  1. How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Invitation
  2. Recovering Abandoned Shopping Carts – Webinar Invitation
  3. Shopping Carts, Online Forms and Registration Process Abandonment – Webinar
  4. Examples of Shopping Cart Abandonment Emails and Best Practises
  5. The 7 Secrets Guaranteed to Boost Website Conversion Rates by up to 50%

Questions or comments?

For queries regarding web design, landing page optimization, and for more information on this article please contact Jan.

jan@proimpact7.com

Related posts:

  1. How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Invitation
  2. Recovering Abandoned Shopping Carts – Webinar Invitation
  3. Shopping Carts, Online Forms and Registration Process Abandonment – Webinar
  4. Examples of Shopping Cart Abandonment Emails and Best Practises
  5. The 7 Secrets Guaranteed to Boost Website Conversion Rates by up to 50%


3 Responses to “How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Recording”

  1. Tweets that mention How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Recording | Proimpact7.com E-commerce Blog -- Topsy.com says:
    May 6, 2010 at 11:13 AM

    [...] This post was mentioned on Twitter by Test & Optimize, eShopping Cart. eShopping Cart said: Conversion/Cart tip: How You Can Recover Abandoned Shopping Carts and Web Forms – Webinar Recording http://kl.am/bWib by @ProImpact7 [...]

    Reply
  2. Antony DUMAS says:
    May 6, 2010 at 12:48 PM

    Very interesting post Jan ! I made my own recommendations on my e-commerce blog : http://0z.fr/Ojm-l (in French, sorry ;) Just a short comment : you can’t systematize the use of an incentive to recapture the abandoners, for not creating some bad habit to your visitors (who would always wait for this incentive and which could increase the abandon rate !). Cheers ;)

    Reply
  3. Jan Petrovic says:
    May 6, 2010 at 7:56 PM

    Hi Antony,

    I fully agree with you that you must be careful with offering incentives to all abandoners, as otherwise smart shoppers would work out, that anytime they abandon they would get a discount. The solution to use is to offer an incentive only to every 10th, 15th etc. abandoner, or in some randome order.

    Jan

    Reply

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