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How to Improve the Online Customer Experience – Webinar Recording

Monday February 1, 2010 by Comments (0)



In this webinar you will learn how to improve the online customer experience on your website using reviews, quality site search, good images (dos and don’ts).

The presenters include Practical eCommerce Contributing Editor Armando Roggio, Joshua Greenough, VP of Operations with PowerReviews, and Marissa Nichols, Marketing Campaign Coordinator with Infopia, Scott Eggenberger, a Senior Account Manager at Infopia, and Todd Treanor, Senior Program Manager at Infopia.

Key takeaways:

1. Product reviews improve customer experience

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reviews2-26-01-2010-20-13-29Case study available at www.powerreviews.com

2. Better search improve customer experience

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3. Great images improve customer experience

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watch-webinar28-01-2010-17-22-26Will open in new window. Registration prior viewing might be required.

About the author

Jan Petrovic Jan Petrovic is the founder of proimpact7.com, 2012 Award Winning Conversion Optimization Agency. He is also a master certified conversion optimization & web analytics professional. Proimpact7.com provides conversion optimization services for small and large online business. Jan also works as a web analyst for large U.S. online & offline retailer. Jan studied conversion optimization with MarketingExperiments and Bryan Eisenberg, the most recognized of conversion optimization experts. He gained his master certification in analytics with another widely recognized expert in the analytics industry - Avinash Kaushik. After Jan finished his studies, he launched a website called dashboardinspector.com, which provides dedicated web marketing analyst service for small and large online businesses, allowing businesses to save up to 60% on in-house cost.

Related posts:

  1. Grow Your Business With Customer Reviews
  2. How to Capture Your Customer Reviews
  3. 74% Increase in Conversion With Customer Reviews
  4. The Anatomy of a Great Ecommerce Site Search – Webinar Recording
  5. How to Improve a Product Page for Higher Conversion

Questions or comments?

For queries regarding conversion optimization of your site, or for more information on this article please contact Jan Petrovic, founder of proimpact7.com and master certified in conversion optimization and web analytics.

jan@proimpact7.com

Related posts:

  1. Grow Your Business With Customer Reviews
  2. How to Capture Your Customer Reviews
  3. 74% Increase in Conversion With Customer Reviews
  4. The Anatomy of a Great Ecommerce Site Search – Webinar Recording
  5. How to Improve a Product Page for Higher Conversion


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