Conversion Optimization & Analytics Services

Re-marketing to shopping cart abandoners can work very well if used properly, especially when automated, as you can learn from this very good webinar by SeeWhy, a shopping cart abandonment specialist solution provider.

Best practices for re-marketing to abandoners:

1. send the first follow up email  within 20 minutes of your shopping cart abandonment

2. send the next email 23-24 hours later

3. 2-3 emails works the best

4. automate your email re-marketing process to abandoners

5. make sure your email re-marketing solution is integrated with your ordering process, as you would like to avoid sending your re-marketing email to someone who already purchased

6. randomize your incentive, ie. don’t always offer your incentive to abandoners for obvious reasons

I found two good email examples from well known stores, for your inspiration. One with an incentive and another without.

1. Re-marketing email without an incentive

2. Re-marketing email with an incentive

Related posts:

1. Shopping Cart Abandonment Rates Rise
2. New Cart Abandonment Research Whitepaper
3. Shopping Carts, Online Forms and Registration Process Abandonment – Webinar
4. Is Your Shopping Cart PCI Compliant? Deadline July 2010
5. Perpetual Shopping Cart Have Significant Impact on Your Conversion