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Customers as Confidants: Customer Panel Management Made Easy

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vovici-08-09-2009-14-28-20A recent Vovici study revealed that only 24% of organizations surveying customers had built a customer panel. Failure to create a customer panel makes it almost impossible to turn customers into confidants. With a panel, you can conduct more customer research, collecting the information you need to understand your customers on a deeper level, gathering insight about issues great and small.

In this free webinar, you’ll learn:

  • What is a panel and how can you use it
  • Panel management made easy: the three essential elements of a panel solution
  • How panel management removes a cause of customer dissatisfaction
  • Panel-management practices from companies with highly loyal customers
  • How random sampling can allow you to do more surveys while bothering customers less
  • How to grow your panel in size and functionality

Date: Wednesday, September 9th
Time: 2:00 PM ET/11:00 AM PT

webinar-button-08-09-2009-14-25-23

Questions or comments?

For queries regarding web design, landing page optimization, and for more information on this article please contact Jan.

jan@proimpact7.com

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