In this webinar, you’ll learn 10 strategies that can make or break a successful holiday season. When: on Tuesday, August 24th, 2010 from 3:00 PM to 4:00 PM Eastern. 1. The importance of multichannel selling; 2. Innovative site search concepts; 3. Creative use of coupons and gift certificates; 4. Wish lists and gift registries; 5. Alternative payment methods (beyond credit cards); 6. The post-sale follow-up; 7. Infrastructure scaling for the holiday rush; 8. Customer loyalty rewards; 9. Using email to foster great customer relationships; 10. Customer support and live chat.