Anybody who has to do with online retailing has to be concerned about the shipping. In this webinar presented by endicia.com you will learn why USPS (United States Postal Service) can boost your bottom line. The shipping challenge: brick and mortar competition large online merchant competition like amazon.com etc. order processing cost free shipping Key [...]

Econsultancy has published this very interesting post “are retailers really this bad at delivery“. Basically the post is about a survey conducted by Which? on deliveries by online retailers, which found that nearly 7% of  customers were unhappy with their delivery. One of the most shocking revelations was a customer experience when the delivery service [...]

Free shipping is a nice incentive to have and it helps with conversion, but it also eats up your profit. The fact is the cost of shipping has for a long time been one of the leading causes of shopping cart abandonment as buyers realize that the cost of the shipping has made the item [...]

Plenty of studies suggest customers want demand free shipping: • 61% online shoppers prefer to shop with a retailer that offers free shipping than one that doesn’t. — Forrester Research (2007) • 43% of shoppers abandon their shopping carts because of unexpectedly high shipping charges. — PayPal, comScore (2008) • 60% claim free shipping is [...]