May 18, 2017
Published by Jan Petrovic at May 18, 2017
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Almost on every website nowadays you will find offers like save 20% etc. The question is how to make them work just beautifully? My answer: limit your offer with an end time, i.e. offer an expiry day, thus create a scarcity. By doing so, on a website which was selling annual plans for their membership and was already offering 40% off the second year I have increased revenue by 24.5% and orders by 18.5% just by making a very little change on their website. That change took 1-2 hours of developer resources to implement. Below are the changes I have tested. Yes, all what we have done was adding a line of text ‘Offer expires 31st March’ into two strategic places on this pricing page. One below the site main headline and another right in the pricing plans table, just above the main join CTA. Orders screenshot We […]
November 8, 2016
Published by Jan Petrovic at November 8, 2016
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November 3, 2016
Published by Jan Petrovic at November 3, 2016
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You have probably thought many times about how you could improve your site sales and conversion rate. Here are the most commonly asked questions to get you started. How does Pay-Per-Result A/B testing work? Normally, other agencies charge clients for each test regardless of the test result. With the Pay-Per-Result A/B Testing, you pay only once the test delivered a statistically valid result. A test is only valid when 95% confidence level has been reach. Then you pay only for each percentage improvement gained (see table below). With this approach, no win no fee applies. The improvement gained is calculated from the testing tool, which also calculates statistical validity of the test, conversion reached and number of visitors who viewed the test. When do I pay the fee? The fee is payable once a test has finished successfully at 95% confidence level. Then you will receive your invoice […]
November 3, 2016
Published by Jan Petrovic at November 3, 2016
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November 2, 2016
Published by Jan Petrovic at November 2, 2016
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March 1, 2013
Published by Jan Petrovic at March 1, 2013
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If you are getting a lot of traffic from discount code sites in your analytics tool which converts well, then ask yourself this question: are these discount code sites delivering actual visitors, or are these visitors those I acquired and then once they reached my cart, left to look for a discount code? How do you find out if this is a ‘legitimate’ sale from discount code sites, or your own traffic? This is not easy, but here is a list of things to look at: 1. Do you have a discount code field in the cart/checkout? If yes, how you stopping visitors from finding it online? If your answer is there is nothing we do, then you very likely have a problem. 2. If you use an affiliate network which distributes your discount codes to discount codes sites and this particular affiliate network has very high conversion rate (look […]
November 22, 2012
Published by Jan Petrovic at November 22, 2012
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Conversion below 1%? You could improve your conversion rate by as much as 200% within a year. Here is the proof! Does your website suffer from very low conversion rate below 1%? Have you tried ‘everything’ but still making the same money each month? Firstly, the good news is, you can very likely increase your conversion rate by over 200% within a year, as you can see on the screenshot below which compares October 2012 sales vs. October 2011 sales. As well as focusing on conversion rate which is up by 253%, also have a look at the revenue, which went up from $32,000 to $108,000, an 235% increase. Now, have a look at the traffic level in the screenshot below. Compare to previous October 2011, the traffic this October 2012 is down by 14%, or by 3,470 visits to be exact, however the revenue is still up by 235%. Now […]
November 20, 2012
Published by Jan Petrovic at November 20, 2012
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Are you still using Magento Ajax one page checkout, similar to one below in your ecommerce store? Then you might be affected, as very likely it’s costing you 20-40%+ in revenue each month. After working with several different clients on conversion optimization of their website in recent months I have discovered that each time we implemented our version of checkout, we always increased conversion by 20-40% versus the Ajax one page checkout. On the screenshot below you can see the difference in conversion and revenue after implementing our winning checkout version. Monthly revenue increased immediately by almost $20,000, or by $240,000 annually. My hypothesis as to why Magento one page checkout isn’t converting well is probably this type of checkout with hidden next steps causes friction in visitors, who feel that this is not going to be easy and therefore they tend to give up. Also, in some older browsers […]
May 22, 2012
Published by Jan Petrovic at May 22, 2012
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How important is your ‘add to cart’ button name? Does it make any difference whether your button is called ‘add to cart’, or ‘buy now’, or ‘purchase now’? Read more and find out how a ‘wrong’ button can cost you hundreds of thousands dollars annually. What we tested In this test we wanted to know what the best name for the ‘add to cart’ button is. So we put into the test the buttons below. Test background – ‘add to cart’ was our control – we ran the test for 2 weeks site wide – over 43,000 visitors took part Test results The test results surprised us a lot because of the relatively huge difference we detected, where ‘buy now’ button decreased conversion rate by 9.61%, and the ‘purchase now’ button decreased conversion rate even further by a whopping 14.50%. Hypothesis As we could see from the test result a […]
May 2, 2012
Published by Jan Petrovic at May 2, 2012
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Looking to increase your conversion rate, but would you like to pay only after we increase your conversion? We charge nothing upfront and guarantee 10-150% conversion lift. Moreover, first payment is invoiced once we’ve increased your conversion rate with a statistically valid test. No increase, no payment! Contact me at info@proimpact7.com to request your FREE site conversion optimization consultation of your site, or call (020) 7617-7848 to find out more about our conversion improvement guarantee.
April 25, 2012
Published by Jan Petrovic at April 25, 2012
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Often even a small change can have a huge impact on your conversion. This time we tested adding a subject line in the body of an email. What we tested We tested to see if adding a subject line to the body of an email will make any difference”. So we did. We used the same subject line from the subject line field, made it the very first thing in the body and made it bold. The test background We ran this test for 2 weeks on 3 different websites to make sure the result was not just a one off success, but a persistent result that could then be applied and relied on. We tagged all urls in emails using Google url builder tool so we could recognize emails with subject lines in the body from those without the subject line in the body, in Google Analytics. After the […]
April 16, 2012
Published by Jan Petrovic at April 16, 2012
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We put our client’s product page through a test to find out if adding new and removing some page elements would have any impact on conversion. What we tested We identified a few key elements on this product page that could have an impact on conversion and decided to remove and/or add some new page elements to see if these changes would give us a desired lift. We replaced – Right hand navigation containing links to other category pages with a new right navigation bar with information such as money back guarantee, testimonials etc. – and replaced long section with testimonials in the body of the page with FAQs We added: – prices closer to ‘buy now’ buttons (right above the buy buttons) Test background – we ran the test for over 4 weeks, until the test was statistically valid – a/b test Test results From the screenshot below you […]
April 1, 2012
Published by Jan Petrovic at April 1, 2012
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Plain vs. HTML email? Which one is the best? Will sending a plain text emails to email subscribers for this IT exam website work better, or are the HTML emails more suitable? We decided to test. In this case study you will learn that in some cases and for certain industries a plain email is more suitable. What we tested We tested the weekly newsletter to find out which version, plain vs. HTML, is more suitable for this client. So we split the email subscriber database and the same day we sent plain emails to one half, and the HTML email to the second half of the subscribers. Plain Email HTML email Test background – we sent over 100,000 emails on the same day at the same hour – we split the email subscriber database equally 50:50 – all emails we tagged for tracking in Google Analytics – we […]
March 22, 2012
Published by Jan Petrovic at March 22, 2012
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We conducted 2 separate demo download tests. Each of these tests brought an increase in demo downloads and the overall net conversion impact was 19.66% Test #1: What we tested In this test we were faced with the challenge of getting visitors emails prior to any demo download. Prior our engagement, visitors who wanted to download a demo of the software had to register as new clients and were led directly to a login/registration page. We saw bounce rates of over 50% on this registration page so we tried to come up with another way of getting an email address from the visitors prior to any download. We decided to test using an overlay pop up window. Control Variation 1 Test background The client sells downloadable exam software for the IT industry. – test duration over 3 weeks – 130,379 visitors took part in this test, generating 1,898 demo downloads […]
March 6, 2012
Published by Jan Petrovic at March 6, 2012
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How important are security seals on a site? Do they really help to increase site conversion? Let’s find out what our test result says. Last year we ran a test for a client to find out if, apart from having a security seal displayed in the checkout, if it makes a sense to display it visibly on their site, and what impact if any such security seal will have. So we put this into a test and placed the seal right into the header. What we tested We tested McAfee security seal in the header vs. no seal. As you can see from the images below, it was hard to miss. Control Test Version – no security seal vs. Test background – test duration – 3 weeks – 2 variations – McAfee security seal vs. no seal – traffic – over 57,000 visits Test Result Having a security seal displayed […]
February 20, 2012
Published by Jan Petrovic at February 20, 2012
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Looking for a way to increase your email revenue? In this case study you will learn, how we increased revenue on 3 different websites (3 different email lists) by 94.42% for a client using one proven tactic. The test is very easy test to set up, as the change alone doesn’t require use of a copywriter, rewriting of your email, nor even creating a new email campaign. That’s how easy it is. The hardest part for some will probably be correct url tagging in order to track revenue in Google Analytics, as you would like to test and track the impact this change has on your business. However if you need help with that, you can contact me. What we tested We tested recommended best practice when sending email campaigns. Best practice says to use the name of a site in the ‘from’ field. In our case, our client didn’t […]
January 26, 2012
Published by Jan Petrovic at January 26, 2012
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In this post we will talk about the consequences of ending your A/B test too soon. The idea came to me when I saw some A/B and MTV tests case studies, which after running only a few days were declared as winning by the testing tools. Then I got ‘lucky’ and came across this very good example, as one of our tests we were running turned out to be a winning one on the following day. Mind you, this was a site with a high volume of traffic. Let’s have a look at this actual example below. The following day after we launched the test, our testing tool declared a winner. According to our testing tool, we improved our conversion by a respectable 87.25% with 100% confidence level. Great! Well, not really. What’s the issue? Technically, if you input the data (conversions & visits) into any statistical tool, it would […]
January 13, 2012
Published by Jan Petrovic at January 13, 2012
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From my own experience, web analytics tag audit seems to be overlooked by the majority of small and medium size online businesses. This is probably due to several factors. 1. Web analytics is still not utilized in this group of business to its full potential, and it’s used just to ‘check’ what’s happening on the site. This is from my observation when working at an online media agency. And you probably won’t believe me if I tell you, that I came across an online business making over $1 million a month from its websites, and they didn’t even have Google analytics installed! However, 3 months after we installed web analytics, we increased checkout conversion by 22.32% which equals an increase in revenue by $106,769 monthly, and demo downloads by 10.49%! Just to put things straight here; if you install Google analytics, or any other web analytics tool on your site, […]
November 15, 2010
Published by Jan Petrovic at November 15, 2010
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62% web forms are abandoned before completion – learn how to design single and multi-page forms that increase conversions. In this Conversion Academy webcast, you’ll learn: Best practices when designing forms and landing pages Long forms vs short forms Field order, and why it’s important Landing page optimization techniques and best practices How to Facebook can help you to increase form conversions Date: Thurs, November 18th Time: 12:00 EST | 11:00 CST | 9:00 PST | 5:00 GMT Duration: 60 minutes including 15 minutes Q&A Register today for this Conversion Academy led by SeeWhy conversion experts!
September 29, 2010
Published by Jan Petrovic at September 29, 2010
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When launching a campaign, relevancy and the continuity of an offer are very important factors in order to increase conversion rate. To demonstrate it, lets have a look at this email campaign from chefscatalog.com. Below is the email I received, telling me that I could win something if I enter. It shows me products I could win, plus the message is very compelling, as is the call to action. Even the subject line was well crafted – “Win a top rated product from CHEFS catalog!” 1. subject line: Win a top rated product from CHEFS catalog! 2. email with the offer 3. and this is actual landing page So what’s the problem here. Subject line and the email talks about winning the top rated product. There is not a single word about writing a review in order to win! And suddenly the landing page is asking me to write a […]
